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Privacy Policy

Last updated: December 27, 2025

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At prorganizer.space, we are committed to protecting your privacy and the confidentiality of your financial data. This Privacy Policy explains how we collect, use, and safeguard your information.

India Compliance: This policy complies with the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023 (DPDP Act) where applicable.

1. Information We Collect

Information You Provide

  • Account Information: Name, email address, phone number, company name, GSTIN, PAN, and other business details
  • Financial Data: Invoices, expenses, payroll information, bank details, tax filings, and compliance documents
  • Employee Data: Employee names, salaries, tax information (when using payroll features)
  • Communications: Messages sent to our support team

Information Collected Automatically

  • Usage Data: Pages visited, features used, time spent, and actions taken
  • Device Information: Browser type, operating system, IP address, device identifiers
  • Cookies: See our Cookies section below

2. How We Use Information

We use your information to:

  • Provide, maintain, and improve our services
  • Process transactions and send related notifications
  • Generate compliance reports and reminders
  • Respond to your requests and support queries
  • Send service updates and security alerts
  • Analyze usage patterns to improve user experience
  • Detect and prevent fraud or abuse
  • Comply with legal obligations

AI Assistant

When you use our AI Assistant, your queries are processed to provide relevant guidance. We may use anonymized query patterns to improve the AI's responses. Your specific financial data is not used to train AI models.

3. Data Sharing

We do not sell your personal data.

We may share information with:

Service Providers

  • Cloud hosting providers (data stored in India)
  • Payment processors for subscription billing
  • Email service providers for transactional emails
  • Analytics services (anonymized data only)

Legal Requirements

We may disclose information when required by:

  • Court orders or legal processes
  • Government agencies with lawful authority
  • To protect our rights and safety

Business Transfers

In case of merger, acquisition, or sale of assets, your data may be transferred. You will be notified of any such change.

4. Data Security

We implement robust security measures to protect your data:

Encryption: All data is encrypted at rest (AES-256) and in transit (TLS 1.3)
Access Controls: Role-based access with audit logging
Infrastructure: Data hosted on secure, India-based cloud infrastructure
Monitoring: 24/7 security monitoring and intrusion detection
Backups: Regular encrypted backups with disaster recovery

While we take every precaution, no system is 100% secure. Please use strong passwords and protect your account credentials.

5. Data Retention

We retain your data as follows:

Active Accounts: Data is retained for as long as your account is active
After Termination: Data is retained for 30 days after account termination, then permanently deleted
Legal Requirements: Some data may be retained longer if required by Indian tax or company laws (typically 8 years for financial records)
Backups: Deleted data may persist in backups for up to 90 days

6. Your Rights

Under the DPDP Act and other applicable laws, you have the right to:

Access: Request a copy of your personal data
Correction: Request correction of inaccurate data
Erasure: Request deletion of your data (subject to legal retention requirements)
Data Portability: Export your data in a machine-readable format
Withdraw Consent: Withdraw consent for data processing where consent was the basis
Grievance Redressal: Lodge complaints with our Data Protection Officer

To exercise these rights, contact us at privacy@prorganizer.space. We will respond within 30 days.

7. Cookies Policy

We use cookies and similar technologies for:

Essential Cookies

Required for the service to function. These cannot be disabled.

  • Authentication and session management
  • Security features
  • User preferences

Analytics Cookies

Help us understand how users interact with our service. These are optional and can be disabled.

  • Page views and navigation patterns
  • Feature usage statistics
  • Error tracking

You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect service functionality.

8. Children's Privacy

Our service is not intended for individuals under 18 years of age. We do not knowingly collect personal data from children. If you believe we have collected data from a child, please contact us immediately.

9. International Transfers

Data Residency: Your data is stored on servers located in India.

We do not transfer your personal data outside India except:

  • When using AI features (queries may be processed by AI providers with appropriate safeguards)
  • When explicitly requested by you (e.g., data export)

Any international transfers comply with applicable data protection laws and include appropriate safeguards.

10. Changes to Policy

We may update this Privacy Policy periodically. When we make significant changes:

  • We will update the "Last updated" date
  • We will notify you via email or in-app notification
  • We will provide at least 30 days notice before changes take effect

Continued use of the service after changes constitutes acceptance.

11. Contact

For privacy-related questions or to exercise your rights, contact:

Data Protection Officer:privacy@prorganizer.space

Grievance Officer: In accordance with the Information Technology Act, 2000 and rules made thereunder, the name and contact details of the Grievance Officer are provided above. Complaints will be acknowledged within 24 hours and resolved within 30 days.